At BLD.Market (“Platform,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of our users (“you,” “your”). This Privacy Policy outlines the types of personal information we collect, how we use it and the measures we take to ensure your information is handled appropriately.
1. Information We Collect
We collect various types of information from users, including:
- Personal Information: When you register for an account or use our services, we may collect information such as your name, email address, phone number, physical address, payment information and other details necessary for creating and managing your account.
- Project Information: Information related to the projects you post, manage or work on through the Platform, including project descriptions, timelines and communications.
- Transaction Information: Details of payments made and received through the Platform, including amounts, dates and payment methods.
- Usage Data: We collect data on how you interact with the Platform, including your IP address, browser type, operating system, pages viewed and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Platform and improve your experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create, manage and maintain your account on the Platform.
- Service Delivery: To facilitate project management, communication and payments between property owners, project leads and contractors.
- Payment Processing: To process payments and manage funds in escrow for projects managed on the Platform.
- Customer Support: To provide customer support and address your inquiries, complaints and requests.
- Improvement and Development: To analyze usage patterns and improve the functionality, performance and security of the Platform.
- Marketing and Communications: To send you updates, newsletters, promotional materials and other information related to our services. You can opt-out of marketing communications at any time.
- Legal Compliance: To comply with legal obligations and protect our rights, users and the general public.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us in operating the Platform, processing payments, providing customer support and other necessary functions. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.
- Project Participants: Information relevant to the project may be shared with other users involved in the same project (e.g., project leads, contractors and property owners) to facilitate the completion of the project.
- Legal Requirements: We may disclose your information if required by law, court order or government regulation or if we believe in good faith that such disclosure is necessary to protect our rights, the safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition or sale of all or part of our business, your information may be transferred to the new owner or entity.
4. Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting or reporting obligations.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.Opt-
- Out: Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the information provided in the “Contact Information” section below.
7. Children’s Privacy
The Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BLD.Market Support
+ 971 43 247 411
Tukon International. Dubai, UAE